Since it was a gift, I cannot provide a receipt of purchase and I don't know where it was bought from. The "repair centre" cannot accept the suitcase without a receipt. The only thing left for me to do is find a dustbin large enough to put this trash in. This super-cute hardside suitcase is a perfect size and weight for younger travelers to take with them. Letting your little one take control of their own suitcase will not just be 1 less thing for a parent to carry, it will also give them a taste of their own independence. 4 smooth spinner wheels mean you can keep the case next to you, or tip it to pull it behind you, and the retractable handle can be deployed at the touch of a button. Pretty in pink, this gorgeous carry-on suitcase is also available in 25- and 28-inch options if you fancy bagging yourself a matching set. It comes in various colors and has a beautiful brushed design to hide scratches and scuffs that comes with the wear and tear of using any luggage. Overall we think that American Tourister is a good brand for infrequent travelers and those looking for a friendly and stylish mid-range suitcase. Although they aren't designed to last forever, they offer a wide range of colors and styles that make them excellent bags for kids and teens. Also, think about getting a luggage set if you want to get the best value for money possible. Especially if you need two or more pieces of luggage – some 4-piece sets I showed you are cheaper than certain individual suitcases, which is pretty amazing. Once at your hotel room though you discover that the contents of your suitcase have become a dwindling mess of wrinkled clothing, tangled jewelry and busted bottles. Avoid any packing disasters while traveling with an American Tourister suitcase chosen as your travel buddy. If you’re looking to get a suitcase, then you need to figure out whether you want a hardshell or a softshell one. Plus it is a carry-on suitcase, so you wouldn’t have to pay anything extra for it. And you also have two external compartments, for any items, you remember last-minute or just want to have extra handy. One of those compartments actually has a hidden zipper, so it’s pretty good for the most valuable items that you want to keep safe. For some of these questions, you’ll need to ask around, or check the reviews online. Just as you might with a used car, you’ll want to check the wheels. Spinner wheels are generally considered to be the best option for frequent travelers.